Charting the Course(s): Records Management Education for Target Audiences

Different types of government employees have different duties and responsibilities when it comes to recordkeeping. As a result, some records management training may need to be customized to address the role of various categories of employees. The State of Michigan's Records Management Services recently developed new training that pinpoints specific audiences according to their typical duties and responsibilities for recordkeeping. In this session, Sam Beland and Caryn Wojcik, government records analysts, will explain how the target audiences were selected, the unique messages that were presented to them, and how these trainings fit in the overall records management curriculum.